Privacy Policy

Introduction

At Kenzi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment resources platform and related services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Who We Are

Kenzi is an investment resources platform that helps users track and manage their investment portfolios. We are committed to providing a secure and privacy-focused service.

Service Provider: Kenzi

Contact: privacy@trykenzi.com

Website: www.trykenzi.com

Jurisdiction: United Kingdom

Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

Information You Provide

• Account registration details (name, email)
• Investment portfolio data
• Financial preferences and goals
• Communications with our support team
• Feedback and survey responses

Automatically Collected

• Device information and identifiers
• IP address and location data
• Usage patterns and analytics
• Browser type and version
• Log files and error reports

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Here's how we use your information:

Service Provision

• Provide and maintain our investment tracking services
• Process and analyze your portfolio data
• Generate investment insights and reports
• Authenticate your identity and manage your account

Communication & Support

• Respond to your inquiries and provide customer support
• Send important service updates and notifications
• Provide educational content about investing (with consent)
• Inform you about new features and improvements

Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and functionality
• Ensure security and prevent fraud
• Comply with legal and regulatory requirements

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, to protect our rights, or to protect the safety of users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication

Operational Safeguards

• Limited access to personal data
• Employee training on data protection
• Incident response procedures
• Regular backup and recovery processes

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access & Control

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request data portability

Processing Rights

• Object to processing of your data
• Restrict processing in certain circumstances
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

How to Exercise Your Rights: To exercise any of these rights, please contact us at privacy@trykenzi.com. We will respond to your request within 30 days. Some rights may be subject to certain limitations or exceptions under applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When We Update

• We will post the updated Privacy Policy on this page
• We will update the "Last updated" date at the top
• For material changes, we will provide additional notice via email or platform notification
• Your continued use of our services after changes constitutes acceptance

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team: privacy@trykenzi.com

General Inquiries: legal@trykenzi.com

Website: www.trykenzi.com

Subject Line: "Privacy Policy Inquiry"

We are committed to resolving any privacy concerns promptly and will respond to your inquiry within 48 hours during business days.

This Privacy Policy was last updated on August 31, 2025.
Please review this policy regularly as it may be updated from time to time.